Business Process Outsourcing (BPO)

Incorporating professional outsourced resource to your team and organisation reduces your employee overhead by 70% while retaining the same level of process, control,  flow and the quality of operation and services you provide from business system. The data security, integrity will be of same quality. The operation or services offered by incorporating BOP enhance the productivity, reduces the cost and it give raise to productivity and the profitability.  

We offer high-quality and trained skills to our business process outsource customers in various functional levels of an organisation and team. 

B2B Service Category is primarily for web, mobile and software development companies where they will have their own software development projects of their clients. For such companies, we will provide cost-effective highly skilled coders, database administrators, front-end & backend developers. This B2B service is also suitable for and catered to large and medium scale enterprise where they want to outsource their development and coding unit offshore as their in house IT team.    

B2C category is the most preferred option for medium or small scale organizations where they find worth to have their regular IT developer and support staff to be performed remotely and contribute to their overall operation.  This service is suitable for an organization looking for remote IT HR Resource on a regular, for a definite project period or for the ad-hoc demand basis. Be it for developing a web app, mobile app, e-commerce portal, or a website from scratch or to manage content management system, to perform the function of CRM, make the changes of look and feel, to update the content, information, database, multimedia, products on e-commerce portal on your existing corporate website.

CRM Function

  • Customer Support Service 
  • Call Centre & Help Desk 
  • Email Handling, Forwarding and replying 
  • On -website Assistance 
  • Live Chat Support

 

Accounting & Finance 

  • Account Payable
  • Payroll Management 
  • Account Receivable  & Billing  

Human Resource

  • Payroll Processing 
  • HR Benefit Manamgnet 
  • Hiring Administration 
  • Training 

Supply Chain & Inventory Management 

  • Supply Planning 
  • Spare-parts Planning 
  • Retail Inventory Planning 
  • Replenishment Services Management
  • Transport, Logistic and Fleet Planning
  • Delivery Management   

 

Quality of Service

Trained & Certified Professionals

24×7 Hours of Services 

Cloud-Based Real-time Support and Solutions